Outside the U.S. & Canada
RESELLERS please see our Information for Resellers.
Regarding All Orders
Your online security is our primary concern. Please do not send any credit card information via email. Any order sent via email that includes credit card information will be deleted without processing to help protect your security. Please use our online shopping cart or call our offices to initiate payment for your order.
For Customers Outside the U.S., U.S. Territories, and Canada
Our online ordering system currently cannot accept orders from our customers outside the U.S., U.S. territories, and Canada.
All orders or examination copy requests originating outside the United States, Canada and U.S. Territories must be filled by one of our International Representatives.
International orders originating from regions not listed below must be PREPAID by VISA, MasterCard, Discover, or check (U.S. dollars only). You may place your VISA, MasterCard, or Discover order by telephone, fax, or mail. If paying by credit card, please be sure to specify your (1) account number, (2) expiration date, (3) 3-digit SEC code located on the back of your credit card, (4) complete shipping address (including building/room number and street address), (5) credit card billing zip code, and (6) contact information (phone, fax, and e-mail). All orders are subject to credit card validation and price confirmation. Any order that fails the above or is otherwise suspicious may be rejected. We reserve the right to reject any order for any reason.
To order by telephone: please call (413) 549-4300, Monday – Friday (excluding major Holidays), between the hours of 8:00AM and 5:00PM Eastern Standard Time
To order by fax: fax order to (413) 549-1118
To order by mail: send your order and credit card information (as detailed above), or check in U.S. dollars to:
23 Plumtree Road
P.O. Box 407
Sunderland, MA 01375-0407
Orders are processed Monday – Friday (excluding major Holidays) between the hours of 8:00AM and 5:00PM Eastern Standard Time.
Please direct questions to firstname.lastname@example.org.
Bangladesh, Brunei, Burma, Cambodia, Hong Kong, Indonesia, Laos, Malaysia, The Philippines, Singapore, Taiwan, Thailand, and Vietnam
(See address below)
Panima Educational Book Agency
16, Prakash Apartment
5, Ansari Road
New Delhi - 110016
Tel: 23282623, 23264039
Shinil Books Co., Ltd.
Attn: Lee Yeonsook
World Science Publishing Co.
1F World Bldg
864-31 Bangdae Dong, Seocho-Gu
15-19 Claremont Street
Tel: (09) 442 7410
Fax: (09) 442 7406
United Kingdom, Europe, Russia, Africa, the Middle East, Japan, China, Sri Lanka, Nepal, the Caribbean, and Latin America
4 Crinan St
Tel (switchboard): +44 (0)20 7833 4000
E-mail for inspection copies: email@example.com
E-mail for orders: firstname.lastname@example.org
Items purchased directly from Sinauer Associates may be returned within 30 days for a refund. Items must be unmarked, unused and saleable as new. For a return authorization number, please contact us via email (email@example.com) before sending your return and include your order number.
Items purchased via an International Representative, a bookstore, or any other third-party must be returned to the seller, in accordance with their return policies and procedures.